FAQ


1. Do you have any stockists/physical stores?

We sell through our website only; this is how we're able to sell luxury-quality products at a fraction of the price of traditional luxury brands. We know that nothing compares to seeing something in real life though. If you'd like to get more of a sense of a particular product, you can check out our product pages, go on Instagram and search the tag #emerald_aurora_ or images tagged @emerald_aurora_ or search online for other images or videos of our products. You can also contact our team (info@emeraldaurora.com) with any questions you have!

2. What payment methods do you accept?

We accept Visa, Mastercard, and American Express credit/debit cards on our webshop through a secure checkout. We also accept PayPal, which has several payment options, including eCheck and Discover credit card.

3. What currency will I place my order in?

We currently have multi-currency display on our site for your convenience. However, we are only able to accept orders in USD at this time.

4. Can I split the payment across multiple credit cards?

Unfortunately it's not possible to split payment across multiple payment methods.

5. Do you offer payment by installment?

We currently do not offer payment by installment.